H&R Block: Terrible experience, never again
GetHuman用户GetHuman-michalll来自December 1st, 2017的H&R Block条客户评论
GetHuman-michalll案的背景
GetHuman：GetHuman-michalll-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
GetHuman-michalll：Yes I can。在November 22nd上是middle of the night。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman-michalll：我使用了我在GetHuman H&R Block客户电话号码页面上找到的800-472-5625号码：H&R Block客户服务电话号码 GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-michalll 常见 H&R Block 问题的列表）
GetHuman-michalll：“ File a Return”是我尝试使用to call的原因。
GetHuman-michalll对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-michalll：Terrible experience, never again
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-michalll：Our tax preparer retired so we decided to try H&R Block. We brought our previous years taxes, our mileage, donations, information on my home office, etc. The woman didn't look at any of it. She basically filled out an online form, charged us $***, and then filed our taxes wrong. They got kicked back because she transposed my first and last name. I had cashed out an IPERS account since I lost my job and we needed to pay bills, and of course they took **% since I'm before retirement age. She told me to call IPERS and tell them there was a hardship and see if they would give my **% back, which made no sense to me but I did it. The customer representative at IPERs was very confused, saying that should be my tax preparer's job when filing. This was such a terrible experience for us that we will never use H&R Block again.
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
GetHuman-michalll：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-michalll：在沟通方面，我会给他们五分之三的three。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
GetHuman-michalll：为此，我要说出五分之二的four。
GetHuman：最后-对其他H&R Block客户有何建议？
GetHuman-michalll：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-michalll在November 22nd, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。