Frontier Communications: Our problem started * months ago. We were quote...

GetHuman用户~drumnuthead54来自novembre 11º, 2017的Frontier Communications条客户评论

~drumnuthead54案的背景

GetHuman:~drumnuthead54-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~drumnuthead54:Yes I can。在novembre 2º上是middle of the night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
~drumnuthead54:我使用了我在GetHuman Frontier Communications客户电话号码页面上找到的800-921-8101号码:Frontier Communications客户服务电话号码
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~drumnuthead54 常见 Frontier Communications 问题的列表)
~drumnuthead54:“ Make a Payment”是我尝试使用to call的原因。

~drumnuthead54对Frontier Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~drumnuthead54:Our problem started * months ago. We were quoted a plan for $**.** and got billed $**.**. The install was supposed to be NC and showed up on the bill for $***.**. I called and was given a ** day NC because of the billing issues. I kept getting bills for the cancelled service every month.*I had to call customer service every month and ask why my billing had not been taken care. Now the story has changed and I am wrong and the Frontier CS service was incorrect to tell me NC for their mistakes.** MONTHS later I get another bill for $**.** and Frontier said we owed for ** days of service. I cancelled it after two weeks. * MONTHS to get a problem fixed and I am the one who is mistaken.*FRONTIER COMMUNICATIONS IS THE WORST SERVICE I HAVE EVER DEALT WITH.*Here is the clincher. Frontier was telling the billings would lag but eventually work out and get taken care of.*Then they turned in into collecions and turned up on my CREDIT REPORT.*What a BUNCH OF POOOOOOOOOP!!!!!*IT AFFECTED MY CREDIT SC
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~drumnuthead54:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~drumnuthead54:在沟通方面,我会给他们五分之三的three。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~drumnuthead54:为此,我要说出五分之二的four。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~drumnuthead54:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~drumnuthead54在novembre 2º, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。

Frontier Communications

2.32 of 5 stars | 173条评论

~drumnuthead54的Frontier Communications评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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