Frontier Communications: Our problem started * months ago. We were quote...
GetHuman用户~drumnuthead54来自November 11., 2017的Frontier Communications条客户评论
~drumnuthead54案的背景
GetHuman：~drumnuthead54-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~drumnuthead54：Yes I can。在November 2.上是middle of the night。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~drumnuthead54 常见 Frontier Communications 问题的列表）
~drumnuthead54：“ Make a Payment”是我尝试使用to call的原因。
~drumnuthead54对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~drumnuthead54：Our problem started * months ago. We were quoted a plan for $**.** and got billed $**.**. The install was supposed to be NC and showed up on the bill for $***.**. I called and was given a ** day NC because of the billing issues. I kept getting bills for the cancelled service every month.*I had to call customer service every month and ask why my billing had not been taken care. Now the story has changed and I am wrong and the Frontier CS service was incorrect to tell me NC for their mistakes.** MONTHS later I get another bill for $**.** and Frontier said we owed for ** days of service. I cancelled it after two weeks. * MONTHS to get a problem fixed and I am the one who is mistaken.*FRONTIER COMMUNICATIONS IS THE WORST SERVICE I HAVE EVER DEALT WITH.*Here is the clincher. Frontier was telling the billings would lag but eventually work out and get taken care of.*Then they turned in into collecions and turned up on my CREDIT REPORT.*What a BUNCH OF POOOOOOOOOP!!!!!*IT AFFECTED MY CREDIT SC
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~drumnuthead54：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~drumnuthead54：在沟通方面，我会给他们五分之三的three。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~drumnuthead54：为此，我要说出五分之二的four。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~drumnuthead54：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~drumnuthead54在November 2., 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。