Fingerhut: I call to make a payment on my friends account...
GetHuman用户~johnny来自ноябрь 22-го, 2017的Fingerhut条客户评论
~johnny案的背景
GetHuman:~johnny-您能告诉我们其他Fingerhut个客户何时提起诉讼吗?
~johnny:Yeah。在ноябрь 20-го上是middle of the night。
GetHuman:您是否接触到Fingerhut,如果可以,怎么做?
GetHuman:这些常见的Fingerhut客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~johnny 常见 Fingerhut 问题的列表)
~johnny:“ Cancel order”是我尝试使用to call的原因。
~johnny对Fingerhut客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fingerhut客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~johnny:I call to make a payment on my friends account and was refused the payment because I didn't know the account holders *-digit s.s *. I was not asked for any other information. I am appalled of the service even when I stated I have the customer account * and the customer Number billing address and birthday but S.S.* is personal information. The account holders name is Ricky Sosa whom could be reached at ************ my name is Johnny Roldan my * is ************ I would like this problem to be rectified so that payments could be made on a timely basis. your immediate attention to this matter is appreciated. Staff should be trained on proper customer service. A bad exp. for a customer is not escalated by arguing or calling a client a liar. If payment is not received by the ******* it would be added late fees not because the customer refused to pay but really because the company is refusing the payment.**Sincerely yours**Ricky Sosa and Johnny Roldan
GetHuman:让我们量化一下您与Fingerhut联系的经验。在1到5的范围内,如何轻松解决Fingerhut问题?
~johnny:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~johnny:在沟通方面,我会给他们五分之三的four。
GetHuman:Fingerhut快速有效地解决问题的能力又如何呢?
~johnny:为此,我要说出五分之二的three。
GetHuman:最后-对其他Fingerhut客户有何建议?
~johnny:在一天中的早些时候或深夜给他们打电话。不要忘记Fingerhut可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~johnny在ноябрь 20-го, 2017发生的Fingerhut客户服务问题中得到了一些有用的反馈和措辞。