Fingerhut: Your people talk too fast and not clear. The l...
GetHuman用户GetHuman-104908来自November 17th, 2017的Fingerhut条客户评论
GetHuman-104908案的背景
GetHuman：GetHuman-104908-您能告诉我们其他Fingerhut个客户何时提起诉讼吗？
GetHuman-104908：Yup。在November 14th上是morning。
GetHuman：您是否接触到Fingerhut，如果可以，怎么做？
GetHuman：这些常见的Fingerhut客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-104908 常见 Fingerhut 问题的列表）
GetHuman-104908：“ Update Account Info”是我尝试使用to call的原因。
GetHuman-104908对Fingerhut客户服务的评价
GetHuman：那么，您如何总结GetHuman的Fingerhut客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-104908：Your people talk too fast and not clear. The last lady I talked with was the only one that did not hang up on me. That is inexcusable. I was upset but I did not curse, call them names. I was just trying to understand them when they talked. To hang up on a customer is who just trying to tell the situation is unexcusable. I liked the last woman* she slowed down and did take care of my situation. It should not have taken an hour, but it did. It was way too frustrating. The fact that my husband canceled the program and was charged anyway and charged late fees and was not told. That is horrible service. I do appreciate refunding the late fees.
GetHuman：让我们量化一下您与Fingerhut联系的经验。在1到5的范围内，如何轻松解决Fingerhut问题？
GetHuman-104908：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-104908：在沟通方面，我会给他们五分之三的one。
GetHuman：Fingerhut快速有效地解决问题的能力又如何呢？
GetHuman-104908：为此，我要说出五分之二的one。
GetHuman：最后-对其他Fingerhut客户有何建议？
GetHuman-104908：在一天中的早些时候或深夜给他们打电话。不要忘记Fingerhut可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-104908在November 14th, 2017发生的Fingerhut客户服务问题中得到了一些有用的反馈和措辞。