FedLoan Servicing: I had to find the perfect time of day to call...
GetHuman用户GetHuman-195138来自November 25, 2017的FedLoan Servicing条客户评论
GetHuman-195138案的背景
GetHuman:GetHuman-195138-您能告诉我们其他FedLoan Servicing个客户何时提起诉讼吗?
GetHuman-195138:Yup。在November 19上是middle of the night。
GetHuman:您是否接触到FedLoan Servicing,如果可以,怎么做?
GetHuman:这些常见的FedLoan Servicing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-195138 常见 FedLoan Servicing 问题的列表)
GetHuman-195138:“ Change payment arrangement”是我尝试使用to call的原因。
GetHuman-195138对FedLoan Servicing客户服务的评价
GetHuman:那么,您如何总结GetHuman的FedLoan Servicing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-195138:I had to find the perfect time of day to call. *am seems to be it. Otherwise I just got a busy signal and didn't even get into their automated system. Once I got the computer, I got a person in a reasonable amount of time and was able to change my repayment plan within two minutes of being on with the human. Great service once you reach a human!
GetHuman:让我们量化一下您与FedLoan Servicing联系的经验。在1到5的范围内,如何轻松解决FedLoan Servicing问题?
GetHuman-195138:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-195138:在沟通方面,我会给他们五分之三的five。
GetHuman:FedLoan Servicing快速有效地解决问题的能力又如何呢?
GetHuman-195138:为此,我要说出五分之二的four。
GetHuman:最后-对其他FedLoan Servicing客户有何建议?
GetHuman-195138:在一天中的早些时候或深夜给他们打电话。不要忘记FedLoan Servicing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-195138在November 19, 2017发生的FedLoan Servicing客户服务问题中得到了一些有用的反馈和措辞。