FedLoan Servicing: Had to call seven times before I got onto the w...
GetHuman用户GetHuman-136520来自November 25, 2017的FedLoan Servicing条客户评论
GetHuman-136520案的背景
GetHuman:GetHuman-136520-您能告诉我们其他FedLoan Servicing个客户何时提起诉讼吗?
GetHuman-136520:Yes I can。在November 15上是evening。
GetHuman:您是否接触到FedLoan Servicing,如果可以,怎么做?
GetHuman:这些常见的FedLoan Servicing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-136520 常见 FedLoan Servicing 问题的列表)
GetHuman-136520:“ Request a loan”是我尝试使用to call的原因。
GetHuman-136520对FedLoan Servicing客户服务的评价
GetHuman:那么,您如何总结GetHuman的FedLoan Servicing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-136520:Had to call seven times before I got onto the waitlist (rather than a busy signal), and the problem took an hour to resolve, from start to finish. Really, I only wanted to change my payment plan :P At least the gentleman was nice, and cared enough to try to resolve it for me.
GetHuman:让我们量化一下您与FedLoan Servicing联系的经验。在1到5的范围内,如何轻松解决FedLoan Servicing问题?
GetHuman-136520:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-136520:在沟通方面,我会给他们五分之三的three。
GetHuman:FedLoan Servicing快速有效地解决问题的能力又如何呢?
GetHuman-136520:为此,我要说出五分之二的four。
GetHuman:最后-对其他FedLoan Servicing客户有何建议?
GetHuman-136520:在一天中的早些时候或深夜给他们打电话。不要忘记FedLoan Servicing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-136520在November 15, 2017发生的FedLoan Servicing客户服务问题中得到了一些有用的反馈和措辞。