IF I COULD GIVE THIS * STARS I WOULD!! Fandango...
GetHuman用户~amber来自November 24., 2017的Fandango条客户评论
~amber案的背景
GetHuman：~amber-您能告诉我们其他Fandango个客户何时提起诉讼吗？
~amber：Yes I can。在November 22.上是middle of the night。
GetHuman：您是否接触到Fandango，如果可以，怎么做？
GetHuman：这些常见的Fandango客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~amber 常见 Fandango 问题的列表）
~amber：“ Gift Card or Promo Code”是我尝试使用to call的原因。
~amber对Fandango客户服务的评价
GetHuman：那么，您如何总结GetHuman的Fandango客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~amber：IF I COULD GIVE THIS * STARS I WOULD!! Fandango has the worst customer service! I order tickets and never got the confirmation email. They only have you enter your email once, so I wondered if maybe I missed a letter. Why would they only have you input your email once?! I then wanted to exchange for a later time so I called their service number. They have an option on the electronic prompt to choose someone to speak to regarding refunds. When I finally spoke with someone they told me that Fandango and Regal have a strict no refund policy! I asked why there was an option in the first place if they cant do it?! He then told me that they can't exchange either and that my best option is to buy the tickes for the time I want, call them back with the new order number and ask to refund the old ones where they will send to their investigations department that will contact me in *-* business days letting me know if they can refund me or not. THEY WANTED ME TO BUY TWO SETS OF TICKETS TO BE CONTA
GetHuman：让我们量化一下您与Fandango联系的经验。在1到5的范围内，如何轻松解决Fandango问题？
~amber：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~amber：在沟通方面，我会给他们五分之三的one。
GetHuman：Fandango快速有效地解决问题的能力又如何呢？
~amber：为此，我要说出五分之二的one。
GetHuman：最后-对其他Fandango客户有何建议？
~amber：在一天中的早些时候或深夜给他们打电话。不要忘记Fandango可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~amber在November 22., 2017发生的Fandango客户服务问题中得到了一些有用的反馈和措辞。