Fandango: I received * $** gift cards for christmas as a...

GetHuman用户~lame来自ноябрь 21-го, 2017的Fandango条客户评论

~lame案的背景

GetHuman:~lame-您能告诉我们其他Fandango个客户何时提起诉讼吗?
~lame:Yes I can。在ноябрь 12-го上是afternoon。
GetHuman:您是否接触到Fandango,如果可以,怎么做?
~lame:我使用了我在GetHuman Fandango客户电话号码页面上找到的800-326-3264号码:Fandango客户服务电话号码
GetHuman:这些常见的Fandango客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lame 常见 Fandango 问题的列表)
~lame:“ Gift Card or Promo Code”是我尝试使用to call的原因。

~lame对Fandango客户服务的评价

GetHuman:那么,您如何总结GetHuman的Fandango客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lame:I received * $** gift cards for christmas as a gift, I went to use them online today to purchase IMAX tickets, and the website told me the cards were invalid. I called customer service, was told the cards were expired. CARDS DONT EXPIRE! It says so right on the back of the card! Then she told me that the cards were purchased during a promotion, and the promotion expired. WHAT?? Then she says she was mistaken, that they weren't expired, but they weren't activated. She says to go to the store they were bought at, and tell them to activate it. FAT CHANCE without the original receipt, these were GIFTED to me! I asked THREE times for a supervisor. I was put on hold, and the same person would come back on the phone each time. Never spoke to a supervisor. BOGUS runaround explanations, NO solution to the problem, I will actively AVOID fandango from now on.
GetHuman:让我们量化一下您与Fandango联系的经验。在1到5的范围内,如何轻松解决Fandango问题?
~lame:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lame:在沟通方面,我会给他们五分之三的three。
GetHuman:Fandango快速有效地解决问题的能力又如何呢?
~lame:为此,我要说出五分之二的four。
GetHuman:最后-对其他Fandango客户有何建议?
~lame:在一天中的早些时候或深夜给他们打电话。不要忘记Fandango可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lame在ноябрь 12-го, 2017发生的Fandango客户服务问题中得到了一些有用的反馈和措辞。

Fandango

1.40 of 5 stars | 82条评论

~lame的Fandango评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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