FairPoint Communications: Horrible sales performance. I tried to discuss...

GetHuman用户~powskier来自November 16., 2017的FairPoint Communications条客户评论

~powskier案的背景

GetHuman:~powskier-您能告诉我们其他FairPoint Communications个客户何时提起诉讼吗?
~powskier:Yes。在November 13.上是evening。
GetHuman:您是否接触到FairPoint Communications,如果可以,怎么做?
~powskier:我使用了我在GetHuman FairPoint Communications客户电话号码页面上找到的866-984-2001号码:FairPoint Communications客户服务电话号码
GetHuman:这些常见的FairPoint Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~powskier 常见 FairPoint Communications 问题的列表)
~powskier:“ Change plan”是我尝试使用to call的原因。

~powskier对FairPoint Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的FairPoint Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~powskier:Horrible sales performance. I tried to discuss a money saving option for high speed internet for my weekend home in upstate new york and was given the preposterous price of $** plus tax for phone and internet, way higher than what I would pay in New York City. The salesman was rude dismissive and entirely uninterested in working with me on a better solution or price. It's **** and there is a lot of competition out there. Perhaps the most astonishing thing was that the salesman told me I was being recorded. Hopefully the powers that be will take a long hard listen and learn from it. Customers first (never more so than when you are seeking to purchase a new product -- always. I can do better. Much better!
GetHuman:让我们量化一下您与FairPoint Communications联系的经验。在1到5的范围内,如何轻松解决FairPoint Communications问题?
~powskier:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~powskier:在沟通方面,我会给他们五分之三的five。
GetHuman:FairPoint Communications快速有效地解决问题的能力又如何呢?
~powskier:为此,我要说出五分之二的four。
GetHuman:最后-对其他FairPoint Communications客户有何建议?
~powskier:在一天中的早些时候或深夜给他们打电话。不要忘记FairPoint Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~powskier在November 13., 2017发生的FairPoint Communications客户服务问题中得到了一些有用的反馈和措辞。

FairPoint Communications

2.33 of 5 stars | 44条评论

~powskier的FairPoint Communications评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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