FairPoint Communications: SMaLL BUSINESS CUSTOMERS LOOK ELSEWHERE !!! Rat...
GetHuman用户~Peg875来自November 25th, 2017的FairPoint Communications条客户评论
~Peg875案的背景
GetHuman：~Peg875-您能告诉我们其他FairPoint Communications个客户何时提起诉讼吗？
~Peg875：Yup。在November 22nd上是middle of the night。
GetHuman：您是否接触到FairPoint Communications，如果可以，怎么做？
GetHuman：这些常见的FairPoint Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Peg875 常见 FairPoint Communications 问题的列表）
~Peg875：“ Complaint”是我尝试使用to call的原因。
~Peg875对FairPoint Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的FairPoint Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Peg875：SMaLL BUSINESS CUSTOMERS LOOK ELSEWHERE !!! Rating F*..**Not my first experience with trying to get help from the customer service department. Each experience just gets worst. This particular issue happened a few weeks ago where one of my biz lines was jammed. The line rang all day, I called to have the tech fix it but it would take a week to get someone out. It's funny how the company can shut down the lines remotely but can't reset from the same remote when you need it too. I requested to cancel the line because it was a spare line for the office not my main number. Try listening to a phone ring all day- urggggg. Well, to say the least they neglected to shut it down. It was over a holiday -gave them a few more days and called again. Albert in customer service is a real gem. **Albert is just another example of what's wrong with this company. He refused to help as he explained it "THEY DONT KEEP NOTES OF YOUR ORDER. He was as Helpful as a chimpanzee ,, he can answer the phon
GetHuman：让我们量化一下您与FairPoint Communications联系的经验。在1到5的范围内，如何轻松解决FairPoint Communications问题？
~Peg875：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Peg875：在沟通方面，我会给他们五分之三的five。
GetHuman：FairPoint Communications快速有效地解决问题的能力又如何呢？
~Peg875：为此，我要说出五分之二的one。
GetHuman：最后-对其他FairPoint Communications客户有何建议？
~Peg875：在一天中的早些时候或深夜给他们打电话。不要忘记FairPoint Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Peg875在November 22nd, 2017发生的FairPoint Communications客户服务问题中得到了一些有用的反馈和措辞。