Earthlink: second time this year i've had billing problem...

GetHuman用户~????来自November 26th, 2017的Earthlink条客户评论

~????案的背景

GetHuman:~????-您能告诉我们其他Earthlink个客户何时提起诉讼吗?
~????:Sure。在November 24th上是middle of the night。
GetHuman:您是否接触到Earthlink,如果可以,怎么做?
~????:我使用了我在GetHuman Earthlink客户电话号码页面上找到的888-327-8454号码:Earthlink客户服务电话号码
GetHuman:这些常见的Earthlink客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~???? 常见 Earthlink 问题的列表)
~????:“ Complaint”是我尝试使用to call的原因。

~????对Earthlink客户服务的评价

GetHuman:那么,您如何总结GetHuman的Earthlink客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~????:second time this year i've had billing problem. no notice of your intention to cut off service. you just do it. then trying to contact you is impossible. get on recording where it goes in circles and never puts me in touch with human being.*finally i googled corporate office and almost immediately was connected to a woman who did help (best in group -she's only one i spoke with so nothing to compare her with)**my problem is that my phone is my business phone, so if it doesn't work i cannot do business (i'm an attorney). i'm going through a rough economic patch right now. the woman who spoke to me tried to put on master card but only $$***.** was availab le. tried other cards. same problem.*i just sold some stock. there will be wire transfer to my bank account. the other sale i will get check via fedx. both of these are next week. anychance y*ou could work with me until next week. if i don't have phone i'm guaranteed to make no money. PLEASE HELP. I'M A VETERAN. PLEASE CAL
GetHuman:让我们量化一下您与Earthlink联系的经验。在1到5的范围内,如何轻松解决Earthlink问题?
~????:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~????:在沟通方面,我会给他们五分之三的one。
GetHuman:Earthlink快速有效地解决问题的能力又如何呢?
~????:为此,我要说出五分之二的four。
GetHuman:最后-对其他Earthlink客户有何建议?
~????:在一天中的早些时候或深夜给他们打电话。不要忘记Earthlink可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~????在November 24th, 2017发生的Earthlink客户服务问题中得到了一些有用的反馈和措辞。

Earthlink

2.00 of 5 stars | 38条评论

~????的Earthlink评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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