Earthlink: Outsourcing at it's finest. Just like the new T...
GetHuman用户~circawdm来自November 5., 2017的Earthlink条客户评论
~circawdm案的背景
GetHuman:~circawdm-您能告诉我们其他Earthlink个客户何时提起诉讼吗?
~circawdm:Yeah。在Oktober 30.上是evening。
GetHuman:您是否接触到Earthlink,如果可以,怎么做?
GetHuman:这些常见的Earthlink客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~circawdm 常见 Earthlink 问题的列表)
~circawdm:“ Setup service”是我尝试使用to call的原因。
~circawdm对Earthlink客户服务的评价
GetHuman:那么,您如何总结GetHuman的Earthlink客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~circawdm:Outsourcing at it's finest. Just like the new TV show. People named "Bob" and "Mary" or "Peggy" ha! who are obviously in India or somewhere similar. A few speak fairly well and understand fairly well, but between the wait and the language issue and then many times them putting me on hold so they can ask for help or look something up because they don't know the answer, it is a real pain in the butt. If my business wasn't tied to them for my emails, I would drop them in a nanosecond!
GetHuman:让我们量化一下您与Earthlink联系的经验。在1到5的范围内,如何轻松解决Earthlink问题?
~circawdm:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~circawdm:在沟通方面,我会给他们五分之三的two。
GetHuman:Earthlink快速有效地解决问题的能力又如何呢?
~circawdm:为此,我要说出五分之二的one。
GetHuman:最后-对其他Earthlink客户有何建议?
~circawdm:在一天中的早些时候或深夜给他们打电话。不要忘记Earthlink可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~circawdm在Oktober 30., 2017发生的Earthlink客户服务问题中得到了一些有用的反馈和措辞。