DirecTV: I was irritated because I couldn't understand w...
GetHuman用户~JW来自November 19, 2017的DirecTV条客户评论
~JW案的背景
GetHuman：~JW-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
~JW：Yes I can。在November 14上是middle of the night。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~JW 常见 DirecTV 问题的列表）
~JW：“ Cancel service”是我尝试使用to call的原因。
~JW对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~JW：I was irritated because I couldn't understand why my service had been discontinued so soon after making a payment and the rep said "I need to calm down". Are you kidding me? I could see it if I was loud, angry, out-of-control, but I was not even close to that. Where does this fast, robotic-talking mumble mouth get off telling me to calm down? Then I was put on hold for ** minutes because I asked to speak to her supervisor. This is absolutely unprofessional and unacceptable customer service behavior on the part of a direct tv rep who should know better (and a great way to lose customer business).
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
~JW：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~JW：在沟通方面，我会给他们五分之三的one。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
~JW：为此，我要说出五分之二的four。
GetHuman：最后-对其他DirecTV客户有何建议？
~JW：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~JW在November 14, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。