Dell is the worst company I have ever dealt wit...

GetHuman用户~Upsetcustomer来自November 18, 2017的Dell条客户评论

~Upsetcustomer案的背景

GetHuman:~Upsetcustomer-您能告诉我们其他Dell个客户何时提起诉讼吗?
~Upsetcustomer:Yes I can。在November 13上是morning。
GetHuman:您是否接触到Dell,如果可以,怎么做?
~Upsetcustomer:我使用了我在GetHuman Dell客户电话号码页面上找到的800-847-4096号码:Dell客户服务电话号码
GetHuman:这些常见的Dell客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upsetcustomer 常见 Dell 问题的列表)
~Upsetcustomer:“ Repairs”是我尝试使用to call的原因。

~Upsetcustomer对Dell客户服务的评价

GetHuman:那么,您如何总结GetHuman的Dell客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upsetcustomer:Dell is the worst company I have ever dealt with. I ordered a lap top and a tablet from them * weeks ago. I was supposed to receive the order in * days, but the online status still shows in production. They outsource to India and I could not speak with anyone in the United States. I was hung up on * times by * different reps. Everyone kept giving me a different answer. No one knew what was really going on with my order. I was told it was shipped, it was canceled, it's getting shipped tomorrow, the tablet shipped but the lap top was canceled, the lap top shipped but the tablet was canceled. I have no idea what was going on.
GetHuman:让我们量化一下您与Dell联系的经验。在1到5的范围内,如何轻松解决Dell问题?
~Upsetcustomer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upsetcustomer:在沟通方面,我会给他们五分之三的four。
GetHuman:Dell快速有效地解决问题的能力又如何呢?
~Upsetcustomer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Dell客户有何建议?
~Upsetcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记Dell可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upsetcustomer在November 13, 2017发生的Dell客户服务问题中得到了一些有用的反馈和措辞。

Dell

2.00 of 5 stars | 41条评论

~Upsetcustomer的Dell评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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