Constellation Energy: Customer beware. These people sign you up for...
GetHuman用户~tasha来自November 11th, 2017的Constellation Energy条客户评论
~tasha案的背景
GetHuman:~tasha-您能告诉我们其他Constellation Energy个客户何时提起诉讼吗?
~tasha:Sure。在November 4th上是afternoon。
GetHuman:您是否接触到Constellation Energy,如果可以,怎么做?
GetHuman:这些常见的Constellation Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tasha 常见 Constellation Energy 问题的列表)
~tasha:“ Complaint”是我尝试使用to call的原因。
~tasha对Constellation Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Constellation Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tasha:Customer beware. These people sign you up for a "contract" without you realizing it and then charge you a cancellation fee. We apparently were their customer for ** years through our local gas company and last month we realized they were charging us well over the rate others were paying so we ask the gas company to take us off that program and bill at the gas company standard offer rate. Next thing we know we get a bill for "early cancellation" which Constellation will only waive if you go back to Constellation as your supplier. Cold day before we do any further business with them.
GetHuman:让我们量化一下您与Constellation Energy联系的经验。在1到5的范围内,如何轻松解决Constellation Energy问题?
~tasha:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tasha:在沟通方面,我会给他们五分之三的one。
GetHuman:Constellation Energy快速有效地解决问题的能力又如何呢?
~tasha:为此,我要说出五分之二的one。
GetHuman:最后-对其他Constellation Energy客户有何建议?
~tasha:在一天中的早些时候或深夜给他们打电话。不要忘记Constellation Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tasha在November 4th, 2017发生的Constellation Energy客户服务问题中得到了一些有用的反馈和措辞。