Constellation Energy: Shame on Constellation! I just received my Feb...
GetHuman用户~WR来自November 20th, 2017的Constellation Energy条客户评论
~WR案的背景
GetHuman：~WR-您能告诉我们其他Constellation Energy个客户何时提起诉讼吗？
~WR：Yeah。在November 14th上是morning。
GetHuman：您是否接触到Constellation Energy，如果可以，怎么做？
GetHuman：这些常见的Constellation Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~WR 常见 Constellation Energy 问题的列表）
~WR：“ Book appointment”是我尝试使用to call的原因。
~WR对Constellation Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Constellation Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~WR：Shame on Constellation! I just received my February electric bill totaling an enormous $***.** ($***.** of that for supply charges from Constellation). I live in an *** square foot apartment!**I contacted Customer Service who informed me that I was put on a variable rate plan because they didn't receive the request to remain on a fixed plan. I also spoke to a Supervisor who said she can't do anything about the bill but could offer me a $** gift card (which she ended up not doing). **A few months ago I had received a business "reply by mail" letter asking to renew another year at my current fixed rate plan. I promptly signed the letter and dropped it in the mail. They are now penalizing me because the letter was either lost by the US Mail or somewhere in their facility. This sounds like a SCAM!
GetHuman：让我们量化一下您与Constellation Energy联系的经验。在1到5的范围内，如何轻松解决Constellation Energy问题？
~WR：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~WR：在沟通方面，我会给他们五分之三的one。
GetHuman：Constellation Energy快速有效地解决问题的能力又如何呢？
~WR：为此，我要说出五分之二的three。
GetHuman：最后-对其他Constellation Energy客户有何建议？
~WR：在一天中的早些时候或深夜给他们打电话。不要忘记Constellation Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~WR在November 14th, 2017发生的Constellation Energy客户服务问题中得到了一些有用的反馈和措辞。