Charter Communications: My score is for Charter's USA call center only...
GetHuman用户~oldMO来自November 14th, 2017的Charter Communications条客户评论
~oldMO案的背景
GetHuman：~oldMO-您能告诉我们其他Charter Communications个客户何时提起诉讼吗？
~oldMO：Yeah。在November 6th上是afternoon。
GetHuman：您是否接触到Charter Communications，如果可以，怎么做？
GetHuman：这些常见的Charter Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~oldMO 常见 Charter Communications 问题的列表）
~oldMO：“ Pay Bill”是我尝试使用to call的原因。
~oldMO对Charter Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Charter Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~oldMO：My score is for Charter's USA call center only! Charter has an overflow system that will route you to an overseas call center (east Asia, ie, India) if their USA call center is overwhelmed with calls or short staffed. The overseas service is horrible (I would give it a score of * being generous). If you call Charter's main number and get someone with an Indian accent imediately hang up, you will get nowhere with them (it's apparent they aren't Charter employees because they're clueless **% of the time). Call Charter again, if you get an Indian accent hang up again but this time call back between *-** am or *-* pm Monday-Friday. If you call at any other time you'll probably go overseas (ie, due to smaller US staff at lunch, evening hours, weekends, holidays). Charter's main call center is in the St. Louis MO area, so you should hear a very nice American at the other end who will take good care of you (at least that's been my experience). It seem's like the east Asian folks have little p
GetHuman：让我们量化一下您与Charter Communications联系的经验。在1到5的范围内，如何轻松解决Charter Communications问题？
~oldMO：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~oldMO：在沟通方面，我会给他们五分之三的two。
GetHuman：Charter Communications快速有效地解决问题的能力又如何呢？
~oldMO：为此，我要说出五分之二的five。
GetHuman：最后-对其他Charter Communications客户有何建议？
~oldMO：在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~oldMO在November 6th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。