Blackberry: There are two methods for reaching customer sup...
GetHuman用户~Phil来自November 27, 2017的Blackberry条客户评论
~Phil案的背景
GetHuman：~Phil-您能告诉我们其他Blackberry个客户何时提起诉讼吗？
~Phil：Yes I can。在November 19上是morning。
GetHuman：您是否接触到Blackberry，如果可以，怎么做？
GetHuman：这些常见的Blackberry客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Phil 常见 Blackberry 问题的列表）
~Phil：“ Repairs”是我尝试使用to call的原因。
~Phil对Blackberry客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blackberry客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Phil：There are two methods for reaching customer support at Blackberry and neither of them is appealing. **Call ***-***-**** press * and then one as though you were willing to pay for tech support. A tech support person will answer and you have to give them your info and THEY will contact customer service using the info you gave the tech support person IF you purchased the phone from Blackberry.*I seriously think that if you bought your device from a carrier let them deal with it. If the device wasn't purchased from The Blackberry Store they won't support it and If you bought you device from Amazon you are at a dead end unless you need tech support which will cost you $** per individual incident. **OR call *-***-***-**** This is the number that I was given by the "customer support" person when I asked for a direct customer support number. Evidently Blackberry has completely farmed out their customer service and I mean COMPLETELY. **It has been farmed out to a company named Irive
GetHuman：让我们量化一下您与Blackberry联系的经验。在1到5的范围内，如何轻松解决Blackberry问题？
~Phil：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Phil：在沟通方面，我会给他们五分之三的two。
GetHuman：Blackberry快速有效地解决问题的能力又如何呢？
~Phil：为此，我要说出五分之二的five。
GetHuman：最后-对其他Blackberry客户有何建议？
~Phil：在一天中的早些时候或深夜给他们打电话。不要忘记Blackberry可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Phil在November 19, 2017发生的Blackberry客户服务问题中得到了一些有用的反馈和措辞。