Blackberry: I advised the man that answered the telephone t...
GetHuman用户GetHuman-135998来自noviembre 16º, 2017的Blackberry条客户评论
GetHuman-135998案的背景
GetHuman:GetHuman-135998-您能告诉我们其他Blackberry个客户何时提起诉讼吗?
GetHuman-135998:Yup。在noviembre 12º上是afternoon。
GetHuman:您是否接触到Blackberry,如果可以,怎么做?
GetHuman:这些常见的Blackberry客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-135998 常见 Blackberry 问题的列表)
GetHuman-135998:“ Warranty claim”是我尝试使用to call的原因。
GetHuman-135998对Blackberry客户服务的评价
GetHuman:那么,您如何总结GetHuman的Blackberry客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-135998:I advised the man that answered the telephone that I received a message from Blackberry Customer Service saying they will not forward anymore e-mails on my Blackberry cell phone until I verify my password. There have been no changes whatsoever to my cell phone and no changes to my password so I should not need to be put through this inconvenience. The man suggested I contact my carrier but Verizon said they could not help me . . . that this message did not come from them* it came from Blackberry. When I asked to speak to the man's supervisor that I was just talking to, he then disconnected me!! Talking about horrible customer service!
GetHuman:让我们量化一下您与Blackberry联系的经验。在1到5的范围内,如何轻松解决Blackberry问题?
GetHuman-135998:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-135998:在沟通方面,我会给他们五分之三的four。
GetHuman:Blackberry快速有效地解决问题的能力又如何呢?
GetHuman-135998:为此,我要说出五分之二的one。
GetHuman:最后-对其他Blackberry客户有何建议?
GetHuman-135998:在一天中的早些时候或深夜给他们打电话。不要忘记Blackberry可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-135998在noviembre 12º, 2017发生的Blackberry客户服务问题中得到了一些有用的反馈和措辞。