Blackberry: I advised the man that answered the telephone t...
GetHuman用户GetHuman-135998来自November 16, 2017的Blackberry条客户评论
GetHuman-135998案的背景
GetHuman：GetHuman-135998-您能告诉我们其他Blackberry个客户何时提起诉讼吗？
GetHuman-135998：Yup。在November 12上是afternoon。
GetHuman：您是否接触到Blackberry，如果可以，怎么做？
GetHuman：这些常见的Blackberry客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-135998 常见 Blackberry 问题的列表）
GetHuman-135998：“ Warranty claim”是我尝试使用to call的原因。
GetHuman-135998对Blackberry客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blackberry客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-135998：I advised the man that answered the telephone that I received a message from Blackberry Customer Service saying they will not forward anymore e-mails on my Blackberry cell phone until I verify my password. There have been no changes whatsoever to my cell phone and no changes to my password so I should not need to be put through this inconvenience. The man suggested I contact my carrier but Verizon said they could not help me . . . that this message did not come from them* it came from Blackberry. When I asked to speak to the man's supervisor that I was just talking to, he then disconnected me!! Talking about horrible customer service!
GetHuman：让我们量化一下您与Blackberry联系的经验。在1到5的范围内，如何轻松解决Blackberry问题？
GetHuman-135998：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-135998：在沟通方面，我会给他们五分之三的four。
GetHuman：Blackberry快速有效地解决问题的能力又如何呢？
GetHuman-135998：为此，我要说出五分之二的one。
GetHuman：最后-对其他Blackberry客户有何建议？
GetHuman-135998：在一天中的早些时候或深夜给他们打电话。不要忘记Blackberry可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-135998在November 12, 2017发生的Blackberry客户服务问题中得到了一些有用的反馈和措辞。