Barnes & Noble: your customer service lacking waited on hold to...
GetHuman用户GetHuman-172266来自novembre 7, 2017的Barnes & Noble条客户评论
GetHuman-172266案的背景
GetHuman:GetHuman-172266-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
GetHuman-172266:Sure。在octobre 28上是evening。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-172266 常见 Barnes & Noble 问题的列表)
GetHuman-172266:“ Cancel order”是我尝试使用to call的原因。
GetHuman-172266对Barnes & Noble客户服务的评价
GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-172266:your customer service lacking waited on hold to talk to a supervisor for * hour and ** minutes to be told nothing could be done other than appologize to me. would not listen to me and tell me that my nook was cut off when it wasn't i called back on * other phones and waited a total of ** minutes to be told my nook was not black listed it was the *rd time before the gentleman assured me that it was finally cut off,then the supervisor finally came on appologizing for the wait when i asked if there was a corporate number to call she gave it to and if you could listen to the call recordings one of the associates said that there was no such number and i could not contact corporate office.
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
GetHuman-172266:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-172266:在沟通方面,我会给他们五分之三的one。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
GetHuman-172266:为此,我要说出五分之二的five。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
GetHuman-172266:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-172266在octobre 28, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。