Barnes & Noble: This is the worst internet book company is the...

GetHuman用户~LOVESBOOKS来自November 27., 2017的Barnes & Noble条客户评论

~LOVESBOOKS案的背景

GetHuman:~LOVESBOOKS-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
~LOVESBOOKS:Yup。在November 24.上是late at night。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
~LOVESBOOKS:我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码:Barnes & Noble客户服务电话号码
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LOVESBOOKS 常见 Barnes & Noble 问题的列表)
~LOVESBOOKS:“ Warranty claim”是我尝试使用to call的原因。

~LOVESBOOKS对Barnes & Noble客户服务的评价

GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LOVESBOOKS:This is the worst internet book company is the entire USA. Waited * weeks now stillno books, called alst week my books would be to me wothin * days, still no books call B&N the warehouse doesn't have your books, cancel and re-order, no I said call another warehouse how can you take my money and an order if you don't have the books, use another warehouse. this company deosn't give a **** about you they just send one email after another promising the books are coming when in reality they want to just keep your money because if u use a gift card and then cancel your order you can't use the gift card again their bank has a hold on it as sees it as spent even though B&N cancels your order due to there not having teh book at their warehouse. So they just will keep your money cwancel your order then tell you you already soent the GC. This is the worst most devious dishoest company I have ever encountered and will NEVER ORDER FROM THEM AGAIN EVER... I WILL NOW ALL THEIR CORPORATE OFFICE THEY W
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
~LOVESBOOKS:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LOVESBOOKS:在沟通方面,我会给他们五分之三的five。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
~LOVESBOOKS:为此,我要说出五分之二的two。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
~LOVESBOOKS:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LOVESBOOKS在November 24., 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。

Barnes & Noble

3.13 of 5 stars | 125条评论

~LOVESBOOKS的Barnes & Noble评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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