Barnes & Noble: your customer service lacking waited on hold to...
GetHuman用户GetHuman-172266来自November 7th, 2017的Barnes & Noble条客户评论
GetHuman-172266案的背景
GetHuman：GetHuman-172266-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗？
GetHuman-172266：Sure。在October 28th上是evening。
GetHuman：您是否接触到Barnes & Noble，如果可以，怎么做？
GetHuman：这些常见的Barnes & Noble客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-172266 常见 Barnes & Noble 问题的列表）
GetHuman-172266：“ Cancel order”是我尝试使用to call的原因。
GetHuman-172266对Barnes & Noble客户服务的评价
GetHuman：那么，您如何总结GetHuman的Barnes & Noble客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-172266：your customer service lacking waited on hold to talk to a supervisor for * hour and ** minutes to be told nothing could be done other than appologize to me. would not listen to me and tell me that my nook was cut off when it wasn't i called back on * other phones and waited a total of ** minutes to be told my nook was not black listed it was the *rd time before the gentleman assured me that it was finally cut off,then the supervisor finally came on appologizing for the wait when i asked if there was a corporate number to call she gave it to and if you could listen to the call recordings one of the associates said that there was no such number and i could not contact corporate office.
GetHuman：让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内，如何轻松解决Barnes & Noble问题？
GetHuman-172266：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-172266：在沟通方面，我会给他们五分之三的one。
GetHuman：Barnes & Noble快速有效地解决问题的能力又如何呢？
GetHuman-172266：为此，我要说出五分之二的five。
GetHuman：最后-对其他Barnes & Noble客户有何建议？
GetHuman-172266：在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-172266在October 28th, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。