Barnes & Noble: I HAVE PROBLEMS WITH MY NOOK, IT DO NOT HOLD A...
GetHuman用户~PAT来自noviembre 26º, 2017的Barnes & Noble条客户评论
~PAT案的背景
GetHuman:~PAT-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
~PAT:Yes。在noviembre 21º上是middle of the night。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PAT 常见 Barnes & Noble 问题的列表)
~PAT:“ Track order”是我尝试使用to call的原因。
~PAT对Barnes & Noble客户服务的评价
GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PAT:I HAVE PROBLEMS WITH MY NOOK, IT DO NOT HOLD A CHARGE, I WAS SENT A REFURBISHED NOOK, IT IS DOING THE SAME THING, I HAVE CALLED AND SPOKE TO SEVERAL PEOPLE CONCERNING THIS MATTER, I WAS TRANSFERRED * TIMES ON THIS NUMBER, I FINALLY SPOKE TO SOMEONE WHO WAS OFF SHORE, THE CALL WAS HORRIBLE, THE PERSON DID NOT SPEAK GOOD ENGLISH, THEY COULD HEAR ME AND I COULD NOT HEAR THEM,HE TOLD ME I WILL RECEIVE A CALL FROM A MANAGER, AT THIS POINT I DO NOT CARE I WANT TO SPEAK TO THE PRESIDENT OF THE COMPANY..
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
~PAT:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PAT:在沟通方面,我会给他们五分之三的five。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
~PAT:为此,我要说出五分之二的five。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
~PAT:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PAT在noviembre 21º, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。