BC Hydro: I get my bills via email. Didn't receive it for...

GetHuman用户~inhumane来自November 22nd, 2017的BC Hydro条客户评论

~inhumane案的背景

GetHuman:~inhumane-您能告诉我们其他BC Hydro个客户何时提起诉讼吗?
~inhumane:Yeah。在November 12th上是middle of the night。
GetHuman:您是否接触到BC Hydro,如果可以,怎么做?
~inhumane:我使用了我在GetHuman BC Hydro客户电话号码页面上找到的800-224-9376号码:BC Hydro客户服务电话号码
GetHuman:这些常见的BC Hydro客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~inhumane 常见 BC Hydro 问题的列表)
~inhumane:“ Book appointment”是我尝试使用to call的原因。

~inhumane对BC Hydro客户服务的评价

GetHuman:那么,您如何总结GetHuman的BC Hydro客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~inhumane:I get my bills via email. Didn't receive it for April. I get a notice in the mail that the bill has not been paid and that I now have to pay a whopping security deposit!? I paid the bill promptly then I called customer service and the person basically called me a liar and that the email was sent and received. I argued that I've paid every bill as soon as I receive the bill via email and that this one did not reach me. Again, she says I'm lying and that if I don't pay the security deposit, the power will be cut off! There was no reasoning with this person, no humanity what so ever. These corporations should not be allowed to get away with this...such a terrible experience - I'm so pissed off right now! Is there anything we can do???
GetHuman:让我们量化一下您与BC Hydro联系的经验。在1到5的范围内,如何轻松解决BC Hydro问题?
~inhumane:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~inhumane:在沟通方面,我会给他们五分之三的three。
GetHuman:BC Hydro快速有效地解决问题的能力又如何呢?
~inhumane:为此,我要说出五分之二的four。
GetHuman:最后-对其他BC Hydro客户有何建议?
~inhumane:在一天中的早些时候或深夜给他们打电话。不要忘记BC Hydro可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~inhumane在November 12th, 2017发生的BC Hydro客户服务问题中得到了一些有用的反馈和措辞。

BC Hydro

2.40 of 5 stars | 32条评论

~inhumane的BC Hydro评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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