AppleCare: I am ** years old. I have talked to * apple s...
GetHuman用户GetHuman-81860来自noviembre 25º, 2017的AppleCare条客户评论
GetHuman-81860案的背景
GetHuman:GetHuman-81860-您能告诉我们其他AppleCare个客户何时提起诉讼吗?
GetHuman-81860:Yes I can。在noviembre 20º上是morning。
GetHuman:您是否接触到AppleCare,如果可以,怎么做?
GetHuman:这些常见的AppleCare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-81860 常见 AppleCare 问题的列表)
GetHuman-81860:“ Warranty Claim”是我尝试使用to call的原因。
GetHuman-81860对AppleCare客户服务的评价
GetHuman:那么,您如何总结GetHuman的AppleCare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-81860:I am ** years old. I have talked to * apple support persons. Because I am unable to remember the date I put for my birthday and unable to produce a sales receipt , After * hours of talking to your support persons, My Mini IPad is still not working. We had bought extended warranties from Apple they will not honor it. I am very disappointed in Apple and would not recommend anyone buy one and will not buy them for my grandchildren. I did not realize how important a birth date would be three years later. I want my iPad reset so that I can continue to use it. It may not matter to you, but I bought a product I thought I could get years of use. I hope for a response that will get my IPad back in working order.
GetHuman:让我们量化一下您与AppleCare联系的经验。在1到5的范围内,如何轻松解决AppleCare问题?
GetHuman-81860:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-81860:在沟通方面,我会给他们五分之三的two。
GetHuman:AppleCare快速有效地解决问题的能力又如何呢?
GetHuman-81860:为此,我要说出五分之二的five。
GetHuman:最后-对其他AppleCare客户有何建议?
GetHuman-81860:在一天中的早些时候或深夜给他们打电话。不要忘记AppleCare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-81860在noviembre 20º, 2017发生的AppleCare客户服务问题中得到了一些有用的反馈和措辞。