AppleCare: I waited ** minutes x * and could not get anyon...
GetHuman用户~Mary来自November 25th, 2017的AppleCare条客户评论
~Mary案的背景
GetHuman:~Mary-您能告诉我们其他AppleCare个客户何时提起诉讼吗?
~Mary:Yeah。在November 21st上是middle of the night。
GetHuman:您是否接触到AppleCare,如果可以,怎么做?
GetHuman:这些常见的AppleCare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mary 常见 AppleCare 问题的列表)
~Mary:“ Overcharge on Account”是我尝试使用to call的原因。
~Mary对AppleCare客户服务的评价
GetHuman:那么,您如何总结GetHuman的AppleCare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mary:I waited ** minutes x * and could not get anyone who knows anything. What happened to Apple Care? It **** big. Then I got someone in some foreign country. I am sick of Apple Care. It is a waste of my precious life. Steve Jobs would not have allowed this kind of business.*I mean how much money does this company need already??? I have to shlupp my heavy computer to the Apple Store or hold for **-** minutes. This reminds me of my Dell Computer holding this long to talk to someone in India. Get your **** together. These products are not cheap and I am sick of your greedy money driven attitudes.
GetHuman:让我们量化一下您与AppleCare联系的经验。在1到5的范围内,如何轻松解决AppleCare问题?
~Mary:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mary:在沟通方面,我会给他们五分之三的two。
GetHuman:AppleCare快速有效地解决问题的能力又如何呢?
~Mary:为此,我要说出五分之二的five。
GetHuman:最后-对其他AppleCare客户有何建议?
~Mary:在一天中的早些时候或深夜给他们打电话。不要忘记AppleCare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mary在November 21st, 2017发生的AppleCare客户服务问题中得到了一些有用的反馈和措辞。