Anthem Blue Cross & Blue Shield: The person who answered the phone was apathetic...
GetHuman用户GetHuman-346254来自November 26th, 2017的Anthem Blue Cross & Blue Shield条客户评论
GetHuman-346254案的背景
GetHuman:GetHuman-346254-您能告诉我们其他Anthem Blue Cross & Blue Shield个客户何时提起诉讼吗?
GetHuman-346254:Yes。在November 25th上是evening。
GetHuman:您是否接触到Anthem Blue Cross & Blue Shield,如果可以,怎么做?
GetHuman:这些常见的Anthem Blue Cross & Blue Shield客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-346254 常见 Anthem Blue Cross & Blue Shield 问题的列表)
GetHuman-346254:“ Get Insurance”是我尝试使用to call的原因。
GetHuman-346254对Anthem Blue Cross & Blue Shield客户服务的评价
GetHuman:那么,您如何总结GetHuman的Anthem Blue Cross & Blue Shield客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-346254:The person who answered the phone was apathetic and did not speak clearly. He made comments which were editorial and not of a helpful nature.When I asked to speak to his supervisor he wanted to know why and told me asking to speak to a supervisor to discuss an issue I had was ****nrealistic." He said the call was being recorded and I wold him I was glad as I hoped that would help the supervisor review his poor customer service. He put me on hold to "see if he could find one." I'm still on hold five minutes later.
GetHuman:让我们量化一下您与Anthem Blue Cross & Blue Shield联系的经验。在1到5的范围内,如何轻松解决Anthem Blue Cross & Blue Shield问题?
GetHuman-346254:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-346254:在沟通方面,我会给他们五分之三的one。
GetHuman:Anthem Blue Cross & Blue Shield快速有效地解决问题的能力又如何呢?
GetHuman-346254:为此,我要说出五分之二的one。
GetHuman:最后-对其他Anthem Blue Cross & Blue Shield客户有何建议?
GetHuman-346254:在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross & Blue Shield可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-346254在November 25th, 2017发生的Anthem Blue Cross & Blue Shield客户服务问题中得到了一些有用的反馈和措辞。