Anthem Blue Cross & Blue Shield: When I call costumer support, its just never en...
GetHuman用户~Margalit来自नवंबर २६, २०१७的Anthem Blue Cross & Blue Shield条客户评论
~Margalit案的背景
GetHuman:~Margalit-您能告诉我们其他Anthem Blue Cross & Blue Shield个客户何时提起诉讼吗?
~Margalit:Sure。在नवंबर १८上是afternoon。
GetHuman:您是否接触到Anthem Blue Cross & Blue Shield,如果可以,怎么做?
GetHuman:这些常见的Anthem Blue Cross & Blue Shield客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Margalit 常见 Anthem Blue Cross & Blue Shield 问题的列表)
~Margalit:“ Make/Chase a claim”是我尝试使用to call的原因。
~Margalit对Anthem Blue Cross & Blue Shield客户服务的评价
GetHuman:那么,您如何总结GetHuman的Anthem Blue Cross & Blue Shield客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Margalit:When I call costumer support, its just never ending questions that don't apply to me and are asked twice in english and spanish. If I misspeak, all the questions are repeated. How can this system be even slightly effective or helpful unless you have * hours to throw away. So then I tried to wait for Anthem to call me, which sounds brilliant. I have entered my phone number about * times and after "waiting for an agent" for about an hour as the blue bar fills, nothing happens, I get no call. It honestly seems like you don't want to get in touch with your costumers... I hope I'm doing something wrong and some form of communication with my insurance company does exist, otherwise wtf.
GetHuman:让我们量化一下您与Anthem Blue Cross & Blue Shield联系的经验。在1到5的范围内,如何轻松解决Anthem Blue Cross & Blue Shield问题?
~Margalit:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Margalit:在沟通方面,我会给他们五分之三的one。
GetHuman:Anthem Blue Cross & Blue Shield快速有效地解决问题的能力又如何呢?
~Margalit:为此,我要说出五分之二的two。
GetHuman:最后-对其他Anthem Blue Cross & Blue Shield客户有何建议?
~Margalit:在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross & Blue Shield可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Margalit在नवंबर १८, २०१७发生的Anthem Blue Cross & Blue Shield客户服务问题中得到了一些有用的反馈和措辞。