Ancestry.com: I've called and waited ** MINUTES!!!!!!! to *sp...

GetHuman用户GetHuman-372791来自November 26th, 2017的Ancestry.com条客户评论

GetHuman-372791案的背景

GetHuman:GetHuman-372791-您能告诉我们其他Ancestry.com个客户何时提起诉讼吗?
GetHuman-372791:Sure。在November 25th上是middle of the night。
GetHuman:您是否接触到Ancestry.com,如果可以,怎么做?
GetHuman-372791:我使用了我在GetHuman Ancestry.com客户电话号码页面上找到的800-262-3787号码:Ancestry.com客户服务电话号码
GetHuman:这些常见的Ancestry.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-372791 常见 Ancestry.com 问题的列表)
GetHuman-372791:“ Problem With Ancestry DNA”是我尝试使用to call的原因。

GetHuman-372791对Ancestry.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ancestry.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-372791:I've called and waited ** MINUTES!!!!!!! to *speak with a human being. I did NOT call to *hear advertisements!!!!! I sent an e-mail and asked to cancel my subscription and to*have someone reply with a confirmation that*this was done. THAT WAS *WEEKS AGO!!! Nothing. You want the information but you *don't want anything else. Once you have a subscriber, you burrow in and get their info*(to use for whatever religious*other purposes you have and the subscriber becomes*a non-entity.*This is one of the reasons I am attempting*(as I write) to CANCEL. DO SOMETHING.*Your system *****. How many phones do you*really have * ? I'd like to have my subscri*ption CANCELLED AS OF FEBRUARY **th. NO MORE.
GetHuman:让我们量化一下您与Ancestry.com联系的经验。在1到5的范围内,如何轻松解决Ancestry.com问题?
GetHuman-372791:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-372791:在沟通方面,我会给他们五分之三的one。
GetHuman:Ancestry.com快速有效地解决问题的能力又如何呢?
GetHuman-372791:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ancestry.com客户有何建议?
GetHuman-372791:在一天中的早些时候或深夜给他们打电话。不要忘记Ancestry.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-372791在November 25th, 2017发生的Ancestry.com客户服务问题中得到了一些有用的反馈和措辞。

Ancestry.com

2.00 of 5 stars | 25条评论

GetHuman-372791的Ancestry.com评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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