Aetna Member Services: Wanted to write an appeal on the on-line form...

GetHuman用户~Disgruntled来自noviembre 25º, 2017的Aetna Member Services条客户评论

~Disgruntled案的背景

GetHuman:~Disgruntled-您能告诉我们其他Aetna Member Services个客户何时提起诉讼吗?
~Disgruntled:Yes。在noviembre 20º上是afternoon。
GetHuman:您是否接触到Aetna Member Services,如果可以,怎么做?
~Disgruntled:我使用了我在GetHuman Aetna Member Services客户电话号码页面上找到的877-204-9186号码:Aetna Member Services客户服务电话号码
GetHuman:这些常见的Aetna Member Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disgruntled 常见 Aetna Member Services 问题的列表)
~Disgruntled:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Disgruntled对Aetna Member Services客户服务的评价

GetHuman:那么,您如何总结GetHuman的Aetna Member Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disgruntled:Wanted to write an appeal on the on-line form, but it would not accept my member ID. Round and round on the phone, call got "disconnected" * times, only to be told I have to mail or fax in my appeal! My out of pocket cost for this goofy health care system has gone up over $****mo in the last * years only to be denied a new treatment drug that could save me surgery or death!
GetHuman:让我们量化一下您与Aetna Member Services联系的经验。在1到5的范围内,如何轻松解决Aetna Member Services问题?
~Disgruntled:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disgruntled:在沟通方面,我会给他们五分之三的two。
GetHuman:Aetna Member Services快速有效地解决问题的能力又如何呢?
~Disgruntled:为此,我要说出五分之二的one。
GetHuman:最后-对其他Aetna Member Services客户有何建议?
~Disgruntled:在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Member Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disgruntled在noviembre 20º, 2017发生的Aetna Member Services客户服务问题中得到了一些有用的反馈和措辞。

Aetna Member Services

2.40 of 5 stars | 37条评论

~Disgruntled的Aetna Member Services评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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