AT&T: Is it too much to ask that ATT hire people that...
GetHuman用户~EdithPrickley来自noviembre 23º, 2017的AT&T条客户评论
~EdithPrickley案的背景
GetHuman:~EdithPrickley-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~EdithPrickley:Sure。在noviembre 20º上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~EdithPrickley:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~EdithPrickley 常见 AT&T 问题的列表)
~EdithPrickley:“ Billing”是我尝试使用to call的原因。
~EdithPrickley对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~EdithPrickley:Is it too much to ask that ATT hire people that have some grasp of the English language? Even when I ask them to spell words for me, I can't understand what they are saying.*The voice mail jail there is so deeply irritating, the pat phrases are so predictable ("May I place you on a brief hold? I'll just look that up, etc." If I ever catch the maliciously cheerful man who does their voice mail on the street, I'll give him a good jab to the forehead! They are the most confused, chaotic company I've ever dealt with. The right hand doesn't know what the left hand is doing. ARGHH!
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~EdithPrickley:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~EdithPrickley:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~EdithPrickley:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~EdithPrickley:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~EdithPrickley在noviembre 20º, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。