AT&T Wireless: The line is either no sound at all after dialin...

GetHuman用户~athena来自نوفمبر ٢٦، ٢٠١٧的AT&T Wireless条客户评论

~athena案的背景

GetHuman:~athena-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗?
~athena:Yeah。在نوفمبر ٢٤上是afternoon。
GetHuman:您是否接触到AT&T Wireless,如果可以,怎么做?
~athena:我使用了我在GetHuman AT&T Wireless客户电话号码页面上找到的800-331-0500号码:AT&T Wireless客户服务电话号码
GetHuman:这些常见的AT&T Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~athena 常见 AT&T Wireless 问题的列表)
~athena:“ Update account information”是我尝试使用to call的原因。

~athena对AT&T Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~athena:The line is either no sound at all after dialing or always busy. No way of getting any response, not even a courtesy answer asking me to wait. ATT is the least customer friendly company. I always had to spend one to two hours to get a problem solved. The initial prompts given never fit my question. When I keep asking for an agent, I would get an answer saying the office was closed. All I want this time is to find a page on the website billing statement that would show the service address. I looked everywhere, only found the billing address. This is the first time I have a chance to make a written complain of ATT customer service. Even once in a great while when I did get a human to talk to, the person usually would ask so many questions and finally told me I needed to be transferred to another department. ATT uses the overseas people in foreign countries to do the customer service, which is so poor in quality, and often times I could not understand their English. The only reason I stil
GetHuman:让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless问题?
~athena:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~athena:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Wireless快速有效地解决问题的能力又如何呢?
~athena:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T Wireless客户有何建议?
~athena:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~athena在نوفمبر ٢٤، ٢٠١٧发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。

AT&T Wireless

3.89 of 5 stars | 205条评论

~athena的AT&T Wireless评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

GetHuman收集和分发AT&T Wireless之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与AT&T Wireless关联。

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