AT&T Wireless: The line is either no sound at all after dialin...
GetHuman用户~athena来自November 26, 2017的AT&T Wireless条客户评论
~athena案的背景
GetHuman:~athena-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗?
~athena:Yeah。在November 24上是afternoon。
GetHuman:您是否接触到AT&T Wireless,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~athena 常见 AT&T Wireless 问题的列表)
~athena:“ Update account information”是我尝试使用to call的原因。
~athena对AT&T Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~athena:The line is either no sound at all after dialing or always busy. No way of getting any response, not even a courtesy answer asking me to wait. ATT is the least customer friendly company. I always had to spend one to two hours to get a problem solved. The initial prompts given never fit my question. When I keep asking for an agent, I would get an answer saying the office was closed. All I want this time is to find a page on the website billing statement that would show the service address. I looked everywhere, only found the billing address. This is the first time I have a chance to make a written complain of ATT customer service. Even once in a great while when I did get a human to talk to, the person usually would ask so many questions and finally told me I needed to be transferred to another department. ATT uses the overseas people in foreign countries to do the customer service, which is so poor in quality, and often times I could not understand their English. The only reason I stil
GetHuman:让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless问题?
~athena:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~athena:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Wireless快速有效地解决问题的能力又如何呢?
~athena:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T Wireless客户有何建议?
~athena:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~athena在November 24, 2017发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。