AT&T U-Verse: i had Max uverse **mbps plan for a year for...
GetHuman用户~SamG来自November 16th, 2017的AT&T U-Verse条客户评论
~SamG案的背景
GetHuman：~SamG-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
~SamG：Yeah。在November 9th上是middle of the night。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SamG 常见 AT&T U-Verse 问题的列表）
~SamG：“ Account access”是我尝试使用to call的原因。
~SamG对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SamG：i had Max uverse **mbps plan for a year for $**.**, After i called to cancel service due to relocation was told that i can continue service with them and was offered to reduce the price to $**.** for next ** months and free service transfer to my new home. After a month i got a bill with Charge of $**.** for Max **mbps plan and $**.** activation fee!! After i contacted them and explained was told that have to wait for them to file a case in a special department(cant remember the name) and they will get back to me and will be able to fix it. * months goes by and im keep getting charged $**.** and each time that i call them telling me to wait. Finally canceled the service today after it got suspended since i refused to pay the last bill. DON"T trust any special offer on the phone, i even had order number and name of the agent that gave me the offer but couldn't do anything with it.
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
~SamG：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SamG：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
~SamG：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
~SamG：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SamG在November 9th, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。