AT&T U-Verse: i had Max uverse **mbps plan for a year for...
GetHuman用户~SamG来自ноябрь 16-го, 2017的AT&T U-Verse条客户评论
~SamG案的背景
GetHuman:~SamG-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~SamG:Yeah。在ноябрь 9-го上是middle of the night。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SamG 常见 AT&T U-Verse 问题的列表)
~SamG:“ Account access”是我尝试使用to call的原因。
~SamG对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SamG:i had Max uverse **mbps plan for a year for $**.**, After i called to cancel service due to relocation was told that i can continue service with them and was offered to reduce the price to $**.** for next ** months and free service transfer to my new home. After a month i got a bill with Charge of $**.** for Max **mbps plan and $**.** activation fee!! After i contacted them and explained was told that have to wait for them to file a case in a special department(cant remember the name) and they will get back to me and will be able to fix it. * months goes by and im keep getting charged $**.** and each time that i call them telling me to wait. Finally canceled the service today after it got suspended since i refused to pay the last bill. DON"T trust any special offer on the phone, i even had order number and name of the agent that gave me the offer but couldn't do anything with it.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~SamG:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SamG:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~SamG:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~SamG:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SamG在ноябрь 9-го, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。