AT&T U-Verse: Poor customer service, ***.***.****.
GetHuman用户GetHuman-burch来自December 1st, 2017的AT&T U-Verse条客户评论
GetHuman-burch案的背景
GetHuman:GetHuman-burch-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
GetHuman-burch:Sure。在November 21st上是afternoon。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-burch 常见 AT&T U-Verse 问题的列表)
GetHuman-burch:“ Cancel service”是我尝试使用to call的原因。
GetHuman-burch对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-burch:Poor customer service, ***.***.****.
GetHuman:您能从11/21/17发生的事情中告诉我们其他人吗?
GetHuman-burch:****, *:** pm called with broken cable. Confirmed appt ****, * am - Noon. ****, *:** pm called - no tech arrived. Talked to manager Mark - said tech would arrive no later than *:** am ****. ****, **:** am called - no tech. Finally arrived ****, *:** pm. Terrible customer service. Without phone, internet, tv two full days. Customer Service had no clue about handling the situation except for continually promising work but not getting it done. Should get some compensation.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
GetHuman-burch:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-burch:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
GetHuman-burch:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
GetHuman-burch:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-burch在November 21st, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。