AT&T U-Verse: This is all about horrible service by AT&T Tech...
GetHuman用户GetHuman-edandev来自November 29., 2017的AT&T U-Verse条客户评论
GetHuman-edandev案的背景
GetHuman:GetHuman-edandev-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
GetHuman-edandev:Yes I can。在November 27.上是evening。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-edandev 常见 AT&T U-Verse 问题的列表)
GetHuman-edandev:“ Cancel service”是我尝试使用to call的原因。
GetHuman-edandev对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-edandev:This is all about horrible service by AT&T Techs in Spring Hill, TN
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman-edandev:I was told the reason my DSL Internet line was going down everyday was done purposely by AT&T to get me on U-verse. I bit the bullet and switched. The install tech was just horrible. Messed up my computer. Would not explain anything. I was on the phone that day from ** a.m. to * p.m. Finally get an appointment for another rep next day and he sends me a text that I'm not home. I was at the front window the entire day waiting. On the phone again for * hours and get no where. Now they tell me AT&T won't allow to switch back to DSL. Furious in Spring Hill, TN. NEVER call AT&T.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
GetHuman-edandev:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-edandev:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
GetHuman-edandev:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
GetHuman-edandev:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-edandev在November 27., 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。