AT&T U-Verse: every time I have problems with uverse they con...
GetHuman用户GetHuman-433362来自نوفمبر ٢٦، ٢٠١٧的AT&T U-Verse条客户评论
Background on GetHuman-433362's case
GetHuman: GetHuman-433362 - can you tell our other AT&T U-Verse customers when your case took place?
GetHuman-433362: Yeah. It was late at night, on نوفمبر ١٩.
GetHuman: Did you reach out to AT&T U-Verse, and if so, how?
GetHuman: And which of these common AT&T U-Verse customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433362 a list of common AT&T U-Verse problems)
GetHuman-433362: "Refund" was why I was trying to call.
GetHuman-433362's review of AT&T U-Verse customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T U-Verse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433362: every time I have problems with uverse they connect me to foreign lanuage person I cannot understand and I have had a lot of problems with uverse
GetHuman: Let's quantify your experience contacting AT&T U-Verse. On a scale of 1 to 5, how easy is it go get help on a AT&T U-Verse problem?
GetHuman-433362: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433362: I'd give them a one out of five on communication.
GetHuman: And what about AT&T U-Verse's ability to quickly and effectively address your problem?
GetHuman-433362: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T U-Verse customers?
GetHuman-433362: 在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433362 taken from his AT&T U-Verse customer service problem that occurred on نوفمبر ١٩، ٢٠١٧.