AT&T U-Verse: I had never experienced such bad customer servi...
GetHuman用户~Ana 来自November 26, 2017的AT&T U-Verse条客户评论
~Ana 案的背景
GetHuman：~Ana -您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
~Ana ：Yes。在November 17上是evening。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ana 常见 AT&T U-Verse 问题的列表）
~Ana ：“ Service problem”是我尝试使用to call的原因。
~Ana 对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ana ：I had never experienced such bad customer service from a company as I did with AT&T Uverse. They scheduled me for my installation appointment since I moved addresses for Thursday and never showed or called, they scheduled me for Friday and didn't show or called. I called to speak to a manager and she assured me they would be here on Saturday and they never showed or called. I called on Monday and the lady told me they came and fixed it and technician didn't have to come into the apartment, I never got a call or text that day to let me know the appointment had been complete. so I listened to the representative. So when I got home I connected the modem and it didn't work so I called and they told me I was scheduled for March ** and I wasn't aware of this, as for my understanding they had already came. This is my second week without internet and I have cellphones with these guys as well and I have gone over my data due to their lack of customer service and noshows!!! So fed up and angry a
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
~Ana ：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ana ：在沟通方面，我会给他们五分之三的two。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
~Ana ：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
~Ana ：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ana 在November 17, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。