XFX: The phone system itself is great. Easy menu opt...

GetHuman用户~kurai来自November 16th, 2017的XFX条客户评论

~kurai案的背景

GetHuman:~kurai-您能告诉我们其他XFX个客户何时提起诉讼吗?
~kurai:Yes。在November 13th上是afternoon。
GetHuman:您是否接触到XFX,如果可以,怎么做?
~kurai:我使用了我在GetHuman XFX客户电话号码页面上找到的800-880-3225号码:XFX客户服务电话号码
GetHuman:这些常见的XFX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kurai 常见 XFX 问题的列表)
~kurai:“ Warranty claim”是我尝试使用to call的原因。

~kurai对XFX客户服务的评价

GetHuman:那么,您如何总结GetHuman的XFX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kurai:The phone system itself is great. Easy menu options and no getting passed around between different departments.*Support itself is terrible. For * weeks after I sent in my graphic card they told me the card tested faulty and they were sending a replacement but they were having issues with their system so they couldn't give me a tracking number but I should receive it shortly. Everyday for weeks I had to drive to my P.O.Box to check for it. I called again today and was surprised when I was instantly given a tracking number. Then I saw they just shipped it yesterday. So apparently they hadn't been unable to tell me the tracking number because of system issues. It was because they hadn't shipped it at all. Needless to say, I do not appreciate being lied to. This is totally unacceptable and I don't care how fast their answer their phones. Faulty product and dishonest customer service? Never buying anything from them again.
GetHuman:让我们量化一下您与XFX联系的经验。在1到5的范围内,如何轻松解决XFX问题?
~kurai:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kurai:在沟通方面,我会给他们五分之三的five。
GetHuman:XFX快速有效地解决问题的能力又如何呢?
~kurai:为此,我要说出五分之二的five。
GetHuman:最后-对其他XFX客户有何建议?
~kurai:在一天中的早些时候或深夜给他们打电话。不要忘记XFX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kurai在November 13th, 2017发生的XFX客户服务问题中得到了一些有用的反馈和措辞。

XFX

4.73 of 5 stars | 56条评论

~kurai的XFX评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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