Whirlpool: On June **, **** our one year old cooktop faile...
GetHuman用户~dave3474来自November 22nd, 2017的Whirlpool条客户评论
~dave3474案的背景
GetHuman:~dave3474-您能告诉我们其他Whirlpool个客户何时提起诉讼吗?
~dave3474:Yes。在November 19th上是evening。
GetHuman:您是否接触到Whirlpool,如果可以,怎么做?
GetHuman:这些常见的Whirlpool客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dave3474 常见 Whirlpool 问题的列表)
~dave3474:“ Technical support”是我尝试使用to call的原因。
~dave3474对Whirlpool客户服务的评价
GetHuman:那么,您如何总结GetHuman的Whirlpool客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dave3474:On June **, **** our one year old cooktop failed, flashing error F**. We called *********** and were told we'd be called back within *-* business days, that the unit needed to be replaced, and that it would be scheduled. No call back came.**On June **, **** we called *********** and got an apology for the delay and a promise of a callback within a day. No callback came.**On June **, **** we called *********** and were told that it would take **-** days for someone to call us to schedule a replacement.**I called corporate headquarters, trying to reach you, and was shunted to a voicemail that promised a callback. None came.**I posted a nasty note on the Whirlpool Facebook wall. Two days later I got a sincere sounding apology from Amber in their digital department, who asked for the model number and serial number, and promised to do what she could. I e-mailed the information promptly. Two days later, nothing has happened.**I called a local appliance repair place that does work for Whirlp
GetHuman:让我们量化一下您与Whirlpool联系的经验。在1到5的范围内,如何轻松解决Whirlpool问题?
~dave3474:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dave3474:在沟通方面,我会给他们五分之三的three。
GetHuman:Whirlpool快速有效地解决问题的能力又如何呢?
~dave3474:为此,我要说出五分之二的two。
GetHuman:最后-对其他Whirlpool客户有何建议?
~dave3474:在一天中的早些时候或深夜给他们打电话。不要忘记Whirlpool可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dave3474在November 19th, 2017发生的Whirlpool客户服务问题中得到了一些有用的反馈和措辞。