Whirlpool's customer service needs to be better...
GetHuman用户~ko来自November 27th, 2017的Whirlpool条客户评论
~ko案的背景
GetHuman：~ko-您能告诉我们其他Whirlpool个客户何时提起诉讼吗？
~ko：Yes。在November 17th上是afternoon。
GetHuman：您是否接触到Whirlpool，如果可以，怎么做？
GetHuman：这些常见的Whirlpool客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ko 常见 Whirlpool 问题的列表）
~ko：“ Complaint”是我尝试使用to call的原因。
~ko对Whirlpool客户服务的评价
GetHuman：那么，您如何总结GetHuman的Whirlpool客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ko：Whirlpool's customer service needs to be better managed. I called for service the person I spoke to set me up with an all day appointment for the next day. I took off work and waited for service to show up to work on my gas oven that it is not turning on just letting gas leak. I called to ask how come they haven't come yet. I got a representative who couldn't find my account or pronounce my name after clarifying it over * times. She then proceeds to tell me they called yesterday to verify the appointment and that a "man" said I don't know and that he would call back. Since this man never called back my appointment was never made. I checked my call log and told them nobody called yesterday and everyone in my family knew about the appointment so no one would say "I don't know". After I said this to the representative she continues to repeat the same excuse she just told me on why no one came out. I heard you the first time repeating it isn't going to fix the problem. Calling service to
GetHuman：让我们量化一下您与Whirlpool联系的经验。在1到5的范围内，如何轻松解决Whirlpool问题？
~ko：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ko：在沟通方面，我会给他们五分之三的two。
GetHuman：Whirlpool快速有效地解决问题的能力又如何呢？
~ko：为此，我要说出五分之二的five。
GetHuman：最后-对其他Whirlpool客户有何建议？
~ko：在一天中的早些时候或深夜给他们打电话。不要忘记Whirlpool可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ko在November 17th, 2017发生的Whirlpool客户服务问题中得到了一些有用的反馈和措辞。