WalMart: HORRIFIC CUSTOMER SERVICE!!
GetHuman用户GetHuman-lisakn4来自November 29, 2017的WalMart条客户评论
GetHuman-lisakn4案的背景
GetHuman：GetHuman-lisakn4-您能告诉我们其他WalMart个客户何时提起诉讼吗？
GetHuman-lisakn4：Yup。在November 20上是middle of the night。
GetHuman：您是否接触到WalMart，如果可以，怎么做？
GetHuman-lisakn4：我使用了我在GetHuman WalMart客户电话号码页面上找到的800-925-6278号码：WalMart客户服务电话号码 GetHuman：这些常见的WalMart客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-lisakn4 常见 WalMart 问题的列表）
GetHuman-lisakn4：“ Problem With an Order”是我尝试使用to call的原因。
GetHuman-lisakn4对WalMart客户服务的评价
GetHuman：那么，您如何总结GetHuman的WalMart客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-lisakn4：HORRIFIC CUSTOMER SERVICE!!
GetHuman：您能从11/20/17发生的事情中告诉我们其他人吗？
GetHuman-lisakn4：I ordered a Radio Flyer tricycle online that had the option of free pick up at store "today". When I received the email that it was ready to pick up, I went into the Walmart Store on Bruce B. Downs in Tampa Fl *****.(*****).. I went into the store to pick it up I received the absolute worst customer service I have ever had ANYWHERE! A Walmart customer service associate came to the pick-up counter. He had a manager tag on, however I did not get his name, not knowing what a bad experience I was about to experience! He went into the back and came back after a pretty long time with and item I DID NOT ORDER! He said, he guessed they didn't have the tricycle so they replaced it with a glider! That is the most insane thing I have ever heard! I did not order or WANT A GLIDER! I ordered a tricycle for my two year old grand daughter not a glider! This manager just was standing there looking at it when another customer service associate (who apparently has NO IDEA what good customer service is) came up and told him to look it up on his "pod". Again, this manager didn't have anything to say. This was so strange and difficult! When the other associate saw he didn't have a pod, then he said to me they don't have the tricycle so that is what I can take!.. What horrible customer service! This second associate said he couldn't help me or another customer that came up and was waiting because he had photos to print up. He just kept saying he had a lot of photos to print and could not (or really, WOULD NOT!) help me or any other customer waiting there. That's insane! I could not believe he could say that and keep his job with Walmart!! We are there needing help and he didn't want to be bothered! In the mean time another customer service associate came up with a pod to look up where the tricycle I ordered and was email BY WALMART telling me it was ready for pick up when it was not! The *nd associate told the first to just give me a refund. I didn't want a refund, I WANTED A TRICYCLE! And really?? whomever this *nd associate was, was RUDELY telling the *st who had a manager tag on what to do?!! Such a thoroughly confusing and beyond frustrating situation.! What a extremely big waste of my time after a full day of work.!! The *rd Walmart associate, who was a lady (I think from electronics) was very helpful but got no help from other Walmart stores. They were rude and even hung up on her. I left with nothing! Never again Walmart. TARGET from now on! TARGET WILL MATCH WALMART.COM PRICES...GO TO TARGET!!! Shoppers BEWARE.....Save yourself the time and aggravation ending in no results and DO NOT ORDER OR GO TO WALMART ***** , BRUCE B DOWNS BLVD
GetHuman：让我们量化一下您与WalMart联系的经验。在1到5的范围内，如何轻松解决WalMart问题？
GetHuman-lisakn4：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-lisakn4：在沟通方面，我会给他们五分之三的five。
GetHuman：WalMart快速有效地解决问题的能力又如何呢？
GetHuman-lisakn4：为此，我要说出五分之二的five。
GetHuman：最后-对其他WalMart客户有何建议？
GetHuman-lisakn4：在一天中的早些时候或深夜给他们打电话。不要忘记WalMart可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-lisakn4在November 20, 2017发生的WalMart客户服务问题中得到了一些有用的反馈和措辞。