WalMart: After placing a $*** order with Wal-Mart when t...

GetHuman用户~SpokaneWren来自noviembre 20º, 2017的WalMart条客户评论

~SpokaneWren案的背景

GetHuman:~SpokaneWren-您能告诉我们其他WalMart个客户何时提起诉讼吗?
~SpokaneWren:Sure。在noviembre 14º上是afternoon。
GetHuman:您是否接触到WalMart,如果可以,怎么做?
~SpokaneWren:我使用了我在GetHuman WalMart客户电话号码页面上找到的800-925-6278号码:WalMart客户服务电话号码
GetHuman:这些常见的WalMart客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SpokaneWren 常见 WalMart 问题的列表)
~SpokaneWren:“ Account Access”是我尝试使用to call的原因。

~SpokaneWren对WalMart客户服务的评价

GetHuman:那么,您如何总结GetHuman的WalMart客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SpokaneWren:After placing a $*** order with Wal-Mart when the system locked out my card because THEY said I entered my Exp date wrong twice. I verified it after the first time thinking that I may have made a typo but it was entered correctly both times. When I called to look into the issue the first person on the phone was so muffled I could not make out a single word. They then transferred me to another agent. Once I explained the problem the only solution was to say they were sorry. They never once tried to look into the issue or even take actual responsibility for their system error. I have worked in customer service for *** years and the very first rule in this situation is to take responsibility and then try to find a solution. All this agent wanted to do was get off the phone. After asking for a supervisor and getting the same run around, the supervisor hung up on me when I said if they aren't willing to even look into what happened I would just order my products from Amazon.
GetHuman:让我们量化一下您与WalMart联系的经验。在1到5的范围内,如何轻松解决WalMart问题?
~SpokaneWren:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SpokaneWren:在沟通方面,我会给他们五分之三的four。
GetHuman:WalMart快速有效地解决问题的能力又如何呢?
~SpokaneWren:为此,我要说出五分之二的one。
GetHuman:最后-对其他WalMart客户有何建议?
~SpokaneWren:在一天中的早些时候或深夜给他们打电话。不要忘记WalMart可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SpokaneWren在noviembre 14º, 2017发生的WalMart客户服务问题中得到了一些有用的反馈和措辞。

WalMart

2.63 of 5 stars | 341条评论

~SpokaneWren的WalMart评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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