WalMart: After placing a $*** order with Wal-Mart when t...
GetHuman用户~SpokaneWren来自November 20th, 2017的WalMart条客户评论
~SpokaneWren案的背景
GetHuman：~SpokaneWren-您能告诉我们其他WalMart个客户何时提起诉讼吗？
~SpokaneWren：Sure。在November 14th上是afternoon。
GetHuman：您是否接触到WalMart，如果可以，怎么做？
~SpokaneWren：我使用了我在GetHuman WalMart客户电话号码页面上找到的800-925-6278号码：WalMart客户服务电话号码 GetHuman：这些常见的WalMart客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SpokaneWren 常见 WalMart 问题的列表）
~SpokaneWren：“ Account Access”是我尝试使用to call的原因。
~SpokaneWren对WalMart客户服务的评价
GetHuman：那么，您如何总结GetHuman的WalMart客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SpokaneWren：After placing a $*** order with Wal-Mart when the system locked out my card because THEY said I entered my Exp date wrong twice. I verified it after the first time thinking that I may have made a typo but it was entered correctly both times. When I called to look into the issue the first person on the phone was so muffled I could not make out a single word. They then transferred me to another agent. Once I explained the problem the only solution was to say they were sorry. They never once tried to look into the issue or even take actual responsibility for their system error. I have worked in customer service for *** years and the very first rule in this situation is to take responsibility and then try to find a solution. All this agent wanted to do was get off the phone. After asking for a supervisor and getting the same run around, the supervisor hung up on me when I said if they aren't willing to even look into what happened I would just order my products from Amazon.
GetHuman：让我们量化一下您与WalMart联系的经验。在1到5的范围内，如何轻松解决WalMart问题？
~SpokaneWren：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SpokaneWren：在沟通方面，我会给他们五分之三的four。
GetHuman：WalMart快速有效地解决问题的能力又如何呢？
~SpokaneWren：为此，我要说出五分之二的one。
GetHuman：最后-对其他WalMart客户有何建议？
~SpokaneWren：在一天中的早些时候或深夜给他们打电话。不要忘记WalMart可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SpokaneWren在November 14th, 2017发生的WalMart客户服务问题中得到了一些有用的反馈和措辞。