Vodafone (UK): Good morning **I would like to know what positi...
GetHuman用户~Annabel 来自novembre 24, 2017的Vodafone (UK)条客户评论
Background on ~Annabel 's case
GetHuman: ~Annabel - can you tell our other Vodafone (UK) customers when your case took place?
~Annabel : Yup. It was middle of the night, on novembre 16.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Annabel a list of common Vodafone (UK) problems)
~Annabel : "Payment arrangement" was why I was trying to call.
~Annabel 's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annabel : Good morning **I would like to know what position I am in with Vodafone as I have tried on several occasions to end my contract with you and I have had no luck. I have also tried many times to get through on the phone and I have been put on hold for ages. **I am being charged monthly for a contract I am not using and its leaving me skint! **I have had enough and I would just like it sorted asap. If someone could email me that would be great. (please don't call) I don't use this number. **Thank you **Annabel Lodge
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Annabel : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annabel : I'd give them a two out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Annabel : For that I would say five out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Annabel : 在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Annabel taken from his Vodafone (UK) customer service problem that occurred on novembre 16, 2017.