Virgin Mobile: The purpose of website chat and call centre cus...
GetHuman用户~holly crap来自November 24, 2017的Virgin Mobile条客户评论
~holly crap案的背景
GetHuman：~holly crap-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗？
~holly crap：Yes I can。在November 18上是morning。
GetHuman：您是否接触到Virgin Mobile，如果可以，怎么做？
GetHuman：这些常见的Virgin Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~holly crap 常见 Virgin Mobile 问题的列表）
~holly crap：“ Update account information”是我尝试使用to call的原因。
~holly crap对Virgin Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Virgin Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~holly crap：The purpose of website chat and call centre customer service seems to be horrible. As being virgin customer moved house and signed up another virgin contract it took them * weeks to provide broadband. The reason was the house I moved was a new development. I understand things can go wrong but why can not be taken care by local individual who explain me what went wrong where we are. All my request for answer was directed to call centre and non of them could them tell me anything useful. Only meaning full conversation was what is your account number, what is your phone number, what is your password.. Thank you. I am sorry to hear... can go on. Holly ****...
GetHuman：让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内，如何轻松解决Virgin Mobile问题？
~holly crap：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~holly crap：在沟通方面，我会给他们五分之三的five。
GetHuman：Virgin Mobile快速有效地解决问题的能力又如何呢？
~holly crap：为此，我要说出五分之二的four。
GetHuman：最后-对其他Virgin Mobile客户有何建议？
~holly crap：在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~holly crap在November 18, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。