Verizon FiOS: had fios for over * years... i was always thank...
GetHuman用户GetHuman-302857来自अक्टूबर २९, २०१७的Verizon FiOS条客户评论
GetHuman-302857案的背景
GetHuman：GetHuman-302857-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
GetHuman-302857：Yeah。在अक्टूबर १९上是morning。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-302857 常见 Verizon FiOS 问题的列表）
GetHuman-302857：“ Pay bill”是我尝试使用to call的原因。
GetHuman-302857对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-302857：had fios for over * years... i was always thankful that there stuff rarely breaks, because if*when it does the support is usually appalling. my modem died in december, and after driving a long way to return the dead one in person to get it off my account, they wanted to lock the door in my face ** minutes early and refuse to take the modem*give me my receipt. i managed to pressure them into taking it, but after finding no way to file a complaint about the experience, complained to the attorney general.**this got their attention, however, after swearing this would never happen again (store regional manager), what happens... i'm billed for the modem *** dollars. took forever to get to the 'right' person, and still don't know if it will be taken off.*and btw, i didn't know they had charged for it because i changeed my phone number and their billing system defectively no longer publishes the bills on the website (default is paperless). turns out their system can't handle that scenario. a
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
GetHuman-302857：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-302857：在沟通方面，我会给他们五分之三的three。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
GetHuman-302857：为此，我要说出五分之二的four。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
GetHuman-302857：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-302857在अक्टूबर १९, २०१७发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。