Verizon FiOS: Had to get a new router since the old one was o...
GetHuman用户~ulfkdn来自November 22., 2017的Verizon FiOS条客户评论
~ulfkdn案的背景
GetHuman：~ulfkdn-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~ulfkdn：Yes。在November 13.上是evening。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ulfkdn 常见 Verizon FiOS 问题的列表）
~ulfkdn：“ Setup service”是我尝试使用to call的原因。
~ulfkdn对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ulfkdn：Had to get a new router since the old one was old and only had up to the g protocol* we wanted at least a router with the n or even ac. Installed the router but the cable service was not connected so I called Verizon to explain our problemHad to call to call three times, lost cell phone connection (my fault since went down in cellar where our router is). *st time had the agent tried to assist to solve the problem, then lost conn.* *nd time same. & then did realize why I lost conn. *rd time, the agent wouldn't even get to the point of me explaining our problem since she kept on asking me for my pin * or account number. Explained our bank pays the bills and I never, never, use any pin numbers for anything. So I asked her for her supervisor to get to the tech. service and she still kept on saying she could not until I gave the numbers. Well I got pretty upset, since our phone*cable*internet all were down. I guess my yelling finally got me to the tech service and the person assisted
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~ulfkdn：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ulfkdn：在沟通方面，我会给他们五分之三的three。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~ulfkdn：为此，我要说出五分之二的two。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~ulfkdn：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ulfkdn在November 13., 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。